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 info@tucadomusic.co.uk |
 0845
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| Terms of Hire | |
| 1. General This Hire Agreement relates to Tucado Music Ltd referred to as the ‘Company’ and the named person whose details will be filled above referred to as the ‘Customer’. The customer’s acceptance of equipment on hire implies acceptance of our Conditions of Hire as given below. 2. Property of the equipment All hired equipment remains the absolute property of the Company at all times. The customer undertakes not to sell, nor underlet any of the goods owned by the Company. Hire equipment shall not be taken out from the agreed venue without prior written authorisation of the Company. 3. Responsibility for loss or damage to the equipment The Customer assumes complete responsibility for loss of or damage to the hire equipment (other than fair wear and tear) during the period of hire. In the event of loss or theft of the hire equipment the Company will invoice the Customer for the full price for replacement of the equipment. In the event of damage to the equipment, the company will invoice the Customer in full for the repairs of the equipment. When the equipment is not in sight of the Customer it must be kept in a locked secure room. 4. Cancellation Tucado Music Ltd reserves the right to keep deposit payment in case of event cancellation. If cancellation is made within 24 hours of the start of the period of hire then the hire rate will be charged in full. Due to circumstances beyond the control of Tucado Music Ltd, the Company has a right to cancel the event without a prior notice. Refunds will be sent within 5 working days. 5. Delivery and collection If our engineers or delivery driver arrives on site to find the event cancelled or if he won't be able to gain access to the venue, then the Customer shall pay the full hire charge including carriage. The Company cannot be held responsible for any losses in the event of late arrival or cancellation of the hire, due to unforeseen circumstances out of its control. The Customer must ensure there is adequate parking or loading bays available for the delivery of the equipment. They must be within 50 metres of the venue. If parking is not available we reserve the right to charge the Customer for any parking tickets received. 6. Warrants of services Upon delivery The Customer must show a valid photo ID document and 2 recent utility bills as a proof of your address. 7. Payment For security reasons we accept payments via BACS Transfer or Credit/Debit Card. Business customers can also pay by cheques or cash. Deposit payment of 50% of the order value must be paid in order to confirmation a booking. The outstanding amount must be received and cleared before the event. Cardholders can expect a response to email and telephone enquiries within a maximum of 48 hours. 8. Hire period Standard hire period is 24 hours, unless specified otherwise. In the event the equipment cannot be collected within these time brackets due to the Customer's fault, the Company may charge extra 50% of a rate of the quotation. If our engineers or delivery drivers are not able to pick up the equipment because of lack of ability of gaining access to the venue, the client will be charged an additional hire and delivery fees. 9. Insurance Tucado Music carries full public liability insurance up to £5 million and Employers Liability Insurance up to £10million. The insurance of hired goods is down to the Customer. If you have any questions regarding Terms of Hire please call 0845 3888 308. |
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